Hi Sarah, I am in Chatham in Kent. If you are ever over this way you are very welcome to pop in for a cup of tea. ☺
When you get the neck pain do your neck and shoulder muscles feel tight and stiff? I discovered something bizarre a few days ago that helps with that. I got some wrinkle freeze serum from Amazon with synthetic snake venom that is supposed to work like botox without the needles. I suddenly had an idea to try rubbing it into the back of my neck and shoulders and it helps much more than deep heat or all the other creams I have tried. It is bizzare really.