Forum problem

[jesslynn]

I just tried to post an introduction explaining my daughter’s medical situation
with EDS/POTS, and Chiari symptoms, but it kept getting rejected as spam.
I tried shortening it, and removing specific brand names, but it still rejected my
post. It was very frustrating as my daughter has the symptoms that may benefit from your
theory, and sharing information on these sights is how we learn, and make discoveries
that benefit everyone. Jessica

[SnapCracklePopKC]

I tried posting something the other day and it got deleted as spam too. The forum’s spam checker might just be hyper-vigilant. From now on I write my posts and save them as a document before hitting the post button – so they can’t be lost in the spamhole.

[Dr. Diana]

I just tried to post an introduction explaining my daughter’s medical situation
with EDS/POTS, and Chiari symptoms, but it kept getting rejected as spam.
Jessica

Hi Jessica, I’m so sorry for the “issues”. We’ve been trying a couple of different spam filters, and they are obviously not doing very well! I think we’re going to go to the “cached” code (to validate someone is a person). Thanks for letting us know, and for your patience. We’ll get it figured out FOR SURE! 🙂

[Dr. Diana]

I tried posting something the other day and it got deleted as spam too. The forum’s spam checker might just be hyper-vigilant. From now on I write my posts and save them as a document before hitting the post button – so they can’t be lost in the spamhole.

Hi SCP! I’m so sorry you’re having problems, too. We want the forum to be EASY to use (or, trust me, I wouldn’t be able to use it!). We’ll jump right on this. Bear with me… :ohh:

[Petroglyph Caroline]

Hi Everyone,

My name is Caroline, and I’m the designer and developer of this website. I wanted to address some of your concerns.

Firstly, I’m sincerely moved by the coming together of this community. I’m so pleased that these forums and this site are so meaningful to you.

Also, I wanted to apologize for your hard-worked posts and replies being thrown out as spam. We’re doing everything we can to make this forum useable for everyone, while keeping it clean of unsavory spam and abuse. That said, we are using a few out-of-the-box solutions and (unfortunately) discovering some system limitations to the software in place.

While I understand that this is frustrating to anyone, I’d like to thank you in advance for your continued patience as we continue to do our best to work these kinks out. We’re doing our best, as anyone would, to make this a great place for learning, connecting, and sharing.

Meanwhile, I look forward to hearing any comments or suggestions.

Many thanks,
Caroline B.

[SnapCracklePopKC]

I wish these posts had “Like” buttons! 🙂 Thanks for your hard work Caroline and Dr Diana!

[Dr. Diana]

Hello, my friends — how is everyone doing on their posts? Any problems, or are we rocking along a bit smoother now? Thanks for the feedback! 😉 Diana

[Author]

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